Your Soapbox link is dead. You recorded the screen with the camera on, sent it for a pitch or a follow-up, and the URL no longer opens.
Wistia retired Soapbox on September 1, 2024. The sunset article says the product is inaccessible and plans do not renew. The same article says those recordings can no longer be viewed, downloaded, or recovered, even by Support. A file that was never copied out has to be recorded again.
TrackPlay is the pick if a finished sales video has to close on a page you buy traffic for, and the cart has to show which play earned the order. Vidyard is the pick if you still record and send a personal clip from a sales inbox. Record, inside the main Wistia product, is the replacement Wistia names when the file should land in a marketing library: webcam, screen, or both.
People kept the old tool because it was a Chrome plug-in. A sales user on a sales thread credited that extension with call-to-action links, tracking and screen sharing, and with a real change in how replies came back from email. Those three jobs did not travel together into one free recorder. A button on the video, a hosted file, and a report of the sale now sit on different plans, and sometimes on different products.
Nothing here is a measured lift over that extension. No public test scores these hosts on the same pitch Soapbox used to send. Judge the move by the job you still have this week.